Accessibility Information

With an array of things to do and beautiful wide-open spaces, Staffordshire attracts millions of visitors a year, including many with special educational needs and disabilities. 

On this page, you will find information on visitor attractions and other venues with accessibility guides, quiet rooms and areas, Changing Places toilet facilities, concessions for carers and disabled visitors, and more! 

Use this section to plan your visit and research places to visit, stay and eat, so you Know Before You Go and have the best possible experience of Staffordshire. 

Support for people with autism 

There is a huge amount of support available for people with learning disabilities including autism, Asperger’s syndrome and ADHD. 

There are exclusive events at Waterworld throughout the year, which are open to anyone with additional needs, offering the chance to tackle some of the rides with a carer, guest numbers are capped to reduce queueing, and no music is played. 

Quiet rooms at Alton Towers allow you to escape from the mayhem, while the park also has ear defenders available if you need them. 

And the virtual tours at Lichfield Cathedral give a great insight to what you can expect from a visit to this magnificent building, the only three-spired cathedral in the country. 

Support for people with hearing loss 

Many of our businesses have introduced new measures to help people living with hearing loss. 

Assistance dogs are welcome at Alton Towers, Churnet Valley Railway, World of Wedgwood and Lichfield Cathedral

Hearing loops have been installed at Alton Towers, Uttoxeter Racecourse, the National Memorial Arboretum, and Lichfield Cathedral

And vibrating or flashing alarms can be provided at Alton Towers, Trentham Monkey Forest, and the Hilton Garden Inn Stoke-on-Trent

Support for people with dementia 

To help visitors living with dementia, the National Memorial Arboretum has introduced bright lighting wherever possible, clear signage, and contrasting colours in public areas such as the restaurant. 

We welcome your feedback, so if there are measures we, or Staffordshire tourism businesses, could put in place to help visitors with special educational needs and disabilities, please let us know. 

You can contact us via email (tourism@staffordshire.gov.uk), or through our social media channels.