Accessibility Statement VisitStaffordshire.com

This accessibility statement applies to visitstaffordshire.com. This website is run by the Staffordshire County Council team, Invest Staffordshire. We want as many people as possible to be able to use this website.

Visit Staffordshire strives to ensure that its services are accessible to people with disabilities and has invested significant resources to help ensure that its website is made easier to use and more accessible for people with disabilities. We strongly believe that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.


This Accessibility Statement provides an overview of the accessibility features we have implemented on this website and the new developments to meet the Web Content Accessibility Guidelines (WCAG 2.2 AA regulations.)


We believe in access to information over the internet for all and aim to provide a website that is accessible to all visitors. You should be able to:

  • Enlarge text, image and icons on a PC or Laptop by using the % zoom settings without affecting the rendering of the website
  • Listen to most of the website using a screen reader
  • Text on VisitStaffordshire.com will respond to the settings on a smartphone and adapt font size 
     

Enabling the Accessibility Menu

The www.visitstaffordshire.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Visual Presentation

This site uses Cascading Style Sheets (CSS) so that you may customise the presentation to suit your preferences.

All the information can be viewed without styles (also known as CSS or Cascading Style Sheets). How you remove or disable the styles will depend on the browser you are using. Refer to a user guide for how to disable CSS using an add on. The screen text size is relative, allowing you to adjust the size of the text in your browser.
 

Viewing documents

Additional software might be needed to view Adobe Documents Adobe Acrobat Reader - allows users to view Adobe Portable Document Format (PDF) files.

Adobe® Reader® X is free software that improves the accessibility of PDF files. Where possible the team have tried to avoid using PDF or external files. 

AbilityNet has advice on making your device easier to use if you have a disability, with a step-by-step guide to individual adjustments you can make to your computer, laptop, tablet or smartphone to make it easier to use.
 

Here For You

If you are experiencing difficulty with any content on www.visitstaffordshire.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents. Many of our older PDFs and Word documents may not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value). Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. The accessibility regulations don't require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We're aware of these accessibility issues and are working to fix them. New PDFs or Word documents will meet accessibility standards, unless we determine that they represent a disproportionate burden within the meaning of the accessibility regulations. For example, publications created for print and published on the website. We’ve assessed our resources and the cost of fixing issues with the above publications and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. These documents typically may not meet the following WCAG 2.1 success criteria: 1.1.1 non-text content 1.3.1 information and relationships 1.3.2 meaningful sequence 2.1.1 keyboard 1.4.3 contrast (minimum) 1.4.5 images of text 1.4.10 reflow 1.4.12 text spacing.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Visit Staffordshire as follows: Email: tourism@staffordshire.gov.uk

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Visit Staffordshire is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Preparation of this accessibility statement

This statement was prepared on 19/12/2025. It was last reviewed on 19/12/2025. This website was last tested on 09/12/2025 against the WCAG 2.2 AA standard.

The test was carried out by Simpleview Inc. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.